The Customer Who…Doesn’t Read the Cheque July 21, 2006Posted by Teller in Customer Who...Series.
You would be amazed at the number of people who walk into our branch wanting to cash cheques that don’t have their names on them.
You would be amazed at the number of tellers who cash such cheques without realizing there’s an important element they haven’t verified.
I am no longer amazed at the number of tellers who get away with such unprofessional behavior. At least that’s what I keep repeating to myself.